THE SNOWDONIA CATALOGUE

How to order from our website

Navigate through the items on our site. Alongside each item is a button called Add to cart and the website will add this item to your shopping cart.

From the shopping cart you can select more than one of an item by using the dropdown box to select a new quantity. Proceed to checkout and enter your delivery information as requested by the website.

The website logs your order and you may then choose to pay by credit card, cheque or to contact us to arrange for payment.

Our full delivery charges

For our full delivery charges please visit this page

Returns

In the unlikely event of any merchandise being found to be defective it will be eligible for replacement if reported and returned to us within seven days from the date of despatch.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts if the delivery has been unsealed. A return of non-defective goods which have been unsealed for credit or refund will incur a restocking charge of 15%. The goods must be in a resalable condition to qualify. A credit will not be issued until the goods have been received and inspected by us.

Cancellation policy

As most orders are shipped within 48 hours of receipt, orders may be cancelled in writing via email and without penalty, up to 24 hours after the order has been placed.